Safety & Trust

Your safety is our top priority. Learn how we protect our community and how you can stay safe while dating online.

Age Verification Required

AB 18 JAHRE - SingleHeroes is exclusively for adults 18 years and older. We verify all users comply with German age requirements.

Our Safety Measures / Unsere Sicherheitsmaßnahmen

Profile Verification:
  • Email verification required
  • Photo review and approval
  • Age verification (18+ only)
  • Real person detection
Fraud Prevention:
  • AI-powered scam detection
  • Manual profile review
  • Suspicious activity monitoring
  • Community reporting system

Report & Block Users / Nutzer melden & blockieren

If you encounter inappropriate behavior, fake profiles, or feel unsafe, you can take immediate action:

Block User

Instantly prevent someone from contacting you or seeing your profile.

Available on every profile and conversation
Report User

Flag inappropriate behavior for our safety team to review.

All reports reviewed within 24 hours
Emergency Contact

For serious safety concerns, contact our 24/7 safety hotline.

Direct line to safety specialists
Emergency Contact

24/7 Safety Hotline

+49 (0)89 123 456 789 Germany (Munich)

Dating Safety Tips / Sicherheitstipps für Dating

Online Safety:
  • Never share personal information early
  • Keep conversations on the platform initially
  • Be wary of requests for money or gifts
  • Trust your instincts about suspicious behavior
  • Use our built-in video chat for verification
Meeting In Person:
  • Meet in public places for first dates
  • Tell friends where you're going
  • Arrange your own transportation
  • Keep your phone charged and accessible
  • Consider a video call before meeting
Red Flags to Watch For:
  • Financial requests: Asking for money, gifts, or financial information
  • Too good to be true: Professions of love very early
  • Avoids meeting: Always has excuses for not meeting in person
  • Inconsistent stories: Details about their life don't add up
  • Pressure tactics: Pushes for personal info or quick meetings
Photo Safety:
  • Use recent, accurate photos
  • Avoid photos with personal information visible
  • Don't include children in dating photos
  • Be cautious about location-identifying backgrounds

Privacy & Data Protection / Datenschutz

Your Control:
  • Choose what information is visible
  • Control who can contact you
  • Set distance and age preferences
  • Hide your profile anytime
  • Delete your account and data permanently
German Data Protection:
  • Full GDPR/DSGVO compliance
  • Data stored only in Germany
  • No data sales or marketing
  • Transparent privacy practices
  • Right to data portability and deletion
Read Full Privacy Policy

Community Guidelines / Community-Richtlinien

We Encourage:
  • Authentic, respectful interactions
  • Honest profile information
  • Kindness and understanding
  • Open and honest communication
We Prohibit:
  • Harassment or abusive behavior
  • Fake profiles or catfishing
  • Soliciting money or commercial activity
  • Inappropriate content or spam

Free & Safe Platform / Kostenlose & sichere Plattform

Why SingleHeroes is Safer Because It's Free:
  • No financial pressure or premium features
  • Equal access to safety features for everyone
  • No incentive for fake premium accounts
  • Focus on genuine connections, not revenue
  • Transparent operations and no hidden motives
Protected

Advanced security measures protect your safety

Genuine

Real people looking for authentic connections

Inclusive

Welcome to all adults regardless of background

Need Help or Have Concerns?

Our safety team is available 24/7 to help with any issues or questions.

Contact Safety Team Emergency Hotline Help & Support