Terms of Service

1. Acceptance of Terms

These Terms of Service govern your use of SingleHeroes, a dating platform operated by SingleHeroes GmbH. By creating an account or using our service, you agree to be bound by these terms and our Privacy Policy.

2. Eligibility

• You must be at least 18 years old (AB 18 Jahre - Diese Plattform ist ausschließlich für Erwachsene bestimmt)
• You must provide accurate and truthful information
• You must not be prohibited from using dating services under applicable law
• You must not have been previously banned from SingleHeroes
• You must comply with German and EU laws while using our service

3. Account Responsibilities

You agree to:

• Keep your login information secure
• Maintain only one account
• Use your real identity and recent photos
• Update your information when it changes
• Notify us immediately of any security breaches

You must not:

• Share your account with others
• Use fake or misleading information
• Create multiple accounts
• Use photos that aren't of you

4. Community Guidelines

Prohibited behavior includes:

• Harassment, bullying, or threatening behavior
• Sharing inappropriate or explicit content
• Spam, advertising, or solicitation
• Requesting money or financial information
• Impersonating others or using fake identities
• Sharing personal information of others
• Attempting to circumvent our safety measures

5. Free Service Model

• All features are available at no cost
• No subscription fees or premium tiers
• Unlimited matches and messages for all users
• No hidden costs or in-app purchases
• Service funded through privacy-compliant methods only

We may introduce optional premium features in the future, but core dating functionality will always remain free.

6. Content and Intellectual Property

Your Content:

• You retain ownership of content you upload
• You grant us a license to use your content to provide our service
• You're responsible for ensuring you have rights to content you share

Our Content:

• SingleHeroes owns all platform content and features
• You may not copy, modify, or distribute our content
• Our trademarks and logos are protected

7. Privacy and Data Protection

We are committed to protecting your privacy. Our data practices are governed by:

• Our Privacy Policy (which is part of these terms)
• European GDPR regulations
• German data protection laws

By using our service, you consent to our data practices as described in our Privacy Policy.

8. Safety and Security

• We monitor the platform for safety and security
• We may remove content or suspend accounts for violations
• We use automated systems to detect prohibited behavior
• We cooperate with law enforcement when necessary

9. Disclaimers and Limitations

We are not liable for:

• Actions or behavior of other users
• Relationships formed through our platform
• Technical issues or service interruptions
• Loss of data or content

10. Termination

You may:

• Delete your account at any time
• Cancel your subscription at any time

We may:

• Suspend or terminate accounts for violations
• Discontinue the service with notice
• Remove content that violates our guidelines

11. Governing Law and Disputes

• These terms are governed by German law
• Disputes will be resolved in German courts
• EU consumers have additional rights under EU law
• We encourage resolving disputes through direct communication first